Home / Frequently asked questions

 

Our home collection is entirely made in Italy. Most of our fabrics are woven in Northern Italy, in the Milano area.

 

First of all please check the inventory. If the fabric chosen is discontinued and not in stock, please contact our Customer Service in order to check if the fabric can be produced. In case it is still in collection but not in stock, the Customer Service will be able to give you shortly a lead time. Regarding the finished products, normally you can consider 6 weeks after the 50% deposit on the quote or proforma-invoice.

Please note we are unable to reimburse shipping costs.

 

In case of damaged or faulty fabric, we will request a photo of the fabric and will evaluate the solutions. Alternatively, if you have ordered the wrong fabric, we may exchange the material with a 30% surcharge, excluding shipping fees.

 

Photo shooting requests have to be submitted by email to sabrinavalsecchi@cec-milano.com.

Images and other multimedia contents can be used with the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (By-Nc-Nd 4.0), more info at https://creativecommons.org/licenses/by-nc-nd/4.0/.

Ensure to report on every image and multimedia content C&C Milano credits and website link. For other requests, please contact us at the following number (+39)0321960531 or email address chiarabiavaschi@cec-milano.com  

 

Nowadays, customers buy mass-produced products, manufactured in large factories with no real detail or quality to save on costs. Our products are tailored to offer the client a one-of-a-kind article. Our ‘special’ and ‘custom made’ options, offer even further opportunities to customize your purchase. With our fabrics supplied in double width for furniture, curtains, bedding, or from our home collection, rugs, outdoor and fire-resistant fabrics our clients will be spoilt for choice.

 

Yes, please email your request to our Customer Services.

 

Yes, it is one meter.

 

In order to allow clients to experience our products, fabric samples are available for free at C&C Milano showrooms. It is also possible to request free samples on our website clicking on the button “Request sample”, upon registration. We reserve to contact our clients for helping them in selecting fabrics. Custom made rug samples are a payment service; we recommend clients to contact us for delivery dates and quotes (they may vary according to samples dimensions) at the following number (+39)0321960531 or email address claudiacucchi@cec-milano.com.

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